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Delivery

We ship everything from our warehouse in Mid Wales directly to you, wherever you are in the world.

Orders are dispatched every day.

United Kingdom

Up to £49 Over £49

£4

Free

Europe

Up to £99 Over £99

£9

Free

Worldwide

Up to £99 Over £99

£11

Free


How quickly can I get my delivery?

UK shipping takes around 2 days from dispatch.

EU shipping takes around 5-7 days from dispatch.

Worldwide shipping takes 7-10 days from dispatch.

Please note that these are only indications, and your order may take longer to arrive during busy times.

Who do you use for your shipping?

All our online deliveries are posted out using Royal Mail.

If you're overseas, this means it will be passed to your local postal service for delivery.

Will I have to pay customs fees?

If your order is overseas, you may need to pay customs or import duties once it reaches you. These charges are out of our control and we have no way of predicting what they may be. For further advice, we'd recommend contacting your local customs office.

We will not adjust the customs value of your order.

Orders to the EU are sent using the IOSS customs programme, so the amount you pay at checkout is your total cost - there will be no additional VAT or duties. This is only applicable to orders under €150, if your order amount is more than this, we strongly recommend splitting into two orders to get the best value.

I've got a question about delivery - can you help?

Of course! Just send us a message using the form below, and we'll get back to you as soon as we can.

Thank you! We'll get back to you within a day.
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