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Please use the below form if your order hasn't arrived.

Please only submit an enquiry if the following delays have elapsed:

UK: 14 days since your order

Europe: 21 days since your order

Rest of World: 28 days since your order

Towards the end of 2020 and early 2021, Covid-19, Brexit and Christmas all hit the postal services across the world in an unfathomable way, so inevitably, delays are happening. Please don't worry though, deliveries are continuing, and in the very rare event that a parcel goes completely missing or is undeliverable, you'll get a full refund or replacement.

Thank you for getting in touch. We'll get back to you as soon as we can - normally within a day.
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